INNBEAUTY Project currently ships to all 50 states and Puerto Rico! We do not ship to private mailboxes (PMB), PO Boxes, or APO/FPO addresses. You may experience longer delivery times when shipping to Hawaii and Alaska.
Yes. You may experience longer delivery times when shipping to Hawaii and Alaska.
We do not ship to private mailboxes (PMB), PO Boxes, or APO/FPO addresses.
Currently we only ship orders placed through innbeautyproject.com within the United States (includes Alaska, Hawaii, Puerto Rico). For other customers around the world, we're working on expanding to you! Please follow us on social media to learn...
We require 1-2 business days for processing, and shipping can take up to 3-6 business days. Please allow additional processing time during higher volume periods (such as sales or holidays).
Online orders are processed during business days (Monday through Friday) from 9:00 am - 5:00 pm ET, excluding major holidays. All orders ship with a carrier and service level that gets your order to you ASAP. We unfortunately don't provide an...
Free Standard shipping (4-8 Business Days) on orders over $60 (after discounts). Standard Shipping is currently $5.95 for all orders under $60.
We’re able to update shipping addresses within approximately 24 hours of your order being placed. If the order has already shipped, we are unable to update the address. In the case, the order has already shipped. please reach out to us at...
If your order is marked as delivered, we recommend waiting until end of day of the date your package was marked as delivered before escalating - occasionally, carriers will pre-scan a package as delivered prior to reaching you on their route in an...
Customers can report damages that occurred to their products in transit within 5 business days of the date of delivery, along with a photo that demonstrates what arrived damaged. We can only assist with products purchased directly through our...