By purchasing INNBEAUTY Project products for resale, you agree to adhere to this Reseller Policy. In order to ensure INNBEAUTY Project end-users are being provided a quality sales experience and customer support, INNBEAUTY Project has established thi

By purchasing&#xA0;INNBEAUTY Project&#xA0;products for resale, you agree to adhere to this Reseller Policy.&#xA0;In order to ensure INNBEAUTY Project end-users are being provided a quality sales experience and customer support, INNBEAUTY Project has established this Reseller Policy (the &#x201C;Reseller Policy&#x201D;). &#xA0;INNBEAUTY Project believes that its end-user customers are best served by having resellers who market INNBEAUTY Project&#x2019;s product assortment as premium brand products and who provide an outstanding level of service and support to their end-user customers. &#xA0;&#xA0;INNBEAUTY Project has also determined that, in order to maintain and protect the viability of the INNBEAUTY Project reseller network for its products, in order to protect the value associated with INNBEAUTY Project&#x2019;s brands in connection with its products, and in order to ensure high-quality support by resellers to end-users of those products, resellers must comply with the following terms and conditions: &#xA0;<ol><li>Internet Sales Prohibited. Resellers shall be prohibited from selling INNBEAUTY Project products on the Internet unless they apply for and obtain prior written consent from INNBEAUTY Project authorizing them to sell on the Internet and regulating the manner in which they sell online;</li><li>Trans-shipping.&#xA0;Resellers shall not transship products. Specifically, resellers shall not sell or transfer any INNBEAUTY Project products to any person or entity for resale. &#xA0;Resellers agree to restrict, cease, or limit the sale of INNBEAUTY Project products to anyone at the request of INNBEAUTY Project;&#xA0;</li><li>Geographic Sales Boundary. Resellers may only sell and advertise for sale INNBEAUTY Project products within the United States of America. INNBEAUTY Project hereby expressly prohibits resellers from soliciting or consummating sales outside of the United States of America;</li><li>Intellectual Property. The use of the intellectual property of INNBEAUTY Project, including, but not limited to trademarks, tradenames, product images, marketing banners, and other digital assets, without written consent from INNBEAUTY Project is prohibited;</li><li>Sales Practices. Resellers shall conduct their business in a reasonable and ethical manner at all times and shall neither engage in any deceptive, misleading, or unethical practices or advertising at any time, nor make any warranties or representations concerning the products except as expressly authorized by INNBEAUTY Project. Resellers shall comply with any and all applicable laws, rules, regulations, and policies related to the advertising, sale and marketing of INNBEAUTY Project products;&#xA0;</li><li>Quality Controls. &#xA0;Resellers shall comply with all quality control standards, including, but not limited to, advertising, storage and shipping requirements, as announced from time to time by&#xA0;INNBEAUTY Project;</li><li>Service. Resellers shall provide the highest level of customer service. &#xA0;Resellers and their sales personnel shall be familiar with all INNBEAUTY Project products marketed for sale and must obtain sufficient product knowledge to advise customers on the selection of the products, as well as any applicable warranty, guarantee or return policy;</li><li>Product Packaging. Resellers shall sell INNBEAUTY Project products in their original packaging. Relabeling, repackaging (including the separation of bundled products or the bundling of separate products), and other alterations are not permitted. Tampering with, defacing, or otherwise altering any serial number, UPC code, batch or lot code, or other identifying information on products or their packaging is prohibited. Resellers shall not remove, translate or modify the contents of any label or literature on or accompanying the products; and</li><li>Additional Terms and Conditions. Resellers agree to comply with the additional terms and conditions set forth by INNBEAUTY Project from time to time, which may be changed by INNBEAUTY Project in its sole discretion.</li></ol>INNBEAUTY Project reserves the right to update, amend or modify this Reseller Policy at any time. Unless otherwise provided, such amendments will take effect immediately, and a reseller&#x2019;s continued use, advertising, offering for sale, or sale of the products will be deemed reseller&#x2019;s acceptance of the amendments.&#xA0;If&#xA0;INNBEAUTY Project&#xA0;determines that a reseller is in violation of this Reseller Policy,&#xA0;INNBEAUTY Project&#xA0;may take any and all appropriate legal action, including, but not limited to, refusing to accept orders from the reseller.Any questions regarding this Reseller Policy must be emailed to help@innbeautyproject.com

Am I allowed to sell INNBEAUTY Project products online or on marketplaces?

iNNBEAUTY Project

Reseller Policy

Which skin types are INNBEAUTY Project products suitable for?

Are INNBEAUTY Project products vegan or cruelty-free?

Are INNBEAUTY Project products fragrance-free?

Are INNBEAUTY Project Products safe for acne & roscea?

Are INNBEAUTY Project Products pregnancy-safe?

Does INNBEAUTY Project clinically test its products?

What does high-performance "clinical skincare solutions" mean?

After opening, how long can I use my INNBEAUTY Project product before it expires?

What is the shelf-life of an unopened INNBEAUTY Project product?

How can I find out more information about a product?

I can't find my favorite product - was it discontinued?

Products

Do you offer refills for any products?

Which products are refillable?

How do I use a refill pod?

Why is my refill pod smaller than the original bottle?

What is an airless pump?

Why does INNBEAUTY Project use airless packaging?

Is the pump broken if I'm missing a dip tube inside?

Is the pump broken if nothing comes out?

Refills & Packaging

What states does INNBEAUTY Project ship?

Does INNBEAUTY Project ship to Alaka, Hawaii or Puerto Rico?

Do you ship to P.O. Boxes?

Do you ship Internationally?

How long will my order take to arrive?

What are my shipping options?

What shipping methods are available?

My shipping address is wrong, can you help me update?

My order is marked as delivered, but I don't have it.

What should I do if my shipment arrived damanged?

Shipping & Delivery

What is your return, and refund policy?

What is your exchange policy?

How do I place a return or exchange?

How long does it take to process a return?

What is the status of my return?

What should I do if I receive the wrong product?

Can I return an item purchased in-store to INNBEAUTYProject.com?

Returns & Exchanges

Can I change or cancel my order once it is placed?

My billing address is wrong, can you help me update?

How can I check the status of my order?

How do I apply a discount code?

Can I use multiple promotions or discounts on my orders?

Which payment methods do you accept?

When will my credit card be charged?

Can I get samples?

Orders & Payment

What is Subscribe & Save?

How much do I save with a subscription?

Can I choose how often my product ships?

Will I be notified before each order ships?

Can I pause, skip, or cancel my subscription?

Can I add more products to my subscription?

How do I cancel my subscription?

What happens if one of my subscription products is out of stock?

There was an issue with one of the products in my subscription. What do I do?

Subscribe & Save

I want to partner with INNBEAUTY Project.

Press & Partnerships

Do you offer gift wrapping?

What is your holiday return policy?

Are there any holiday promotions or discounts?

Holiday