We process orders as quickly as possible to avoid delays in shipping and there is a small window of time for us to make changes. Please email us at [email protected] with your order number as soon as possible and we can try to make changes...
For security reasons, we're unable to modify the billing address on your order. This won’t affect order processing, though your bank or credit card provider may reach out to confirm the purchase.
Upon shipment of your package, you will receive an email containing your package shipment information and a link to track the package. If you need additional information you can also email us at [email protected]
To apply a discount code, just enter it in the Discount Code field at checkout. If the code isn't working, it could be invalid, expired, or may have already been used. If you’re not sure why a discount code isn’t working you can email us at...
You can use only one promotion or discount code per order, but can still receive free shipping when using a promo code if your order is over $60 (after the discount has been applied).
We accept the following payment methods: Standard debit / credit card payment (American Express, Visa, Mastercard, Discover) PayPal Afterpay Google Pay
Your credit card will be charged at the time your order is placed.
We unfortunately don't offer samples that we ship separately (one sample can be chosen and included with your online order at innbeautyproject.com)